(Course Descriptions at Bottom of Page)
Tuesday, October 6
8:00 am 4-hour Elective Managing by Numbers (Greg Isenhour)
1:15 pm 2-hour Elective How Much Should or Could I Make (Greg Isenhour)
3:30 pm 2-hr Mandatory Mandatory CE Course (Greg Isenhour)
Thursday, October 29
8:00 am 4-hour Elective Remodeling: The Bad and the Good Strategies for Success (Rusty Kling)
1:15 pm 2-hour Elective Common Contracting Mistakes Caused by Poor Communication (Rusty Kling)
3:30 pm 2-hr Mandatory Mandatory CE Course (Rusty Kling)
Friday, November 13
8:00 am 4-hour Elective Planning for Oustanding Service (Wallace West)
1:15 pm 2-hour Elective Exit Strategy (Wallace West)
3:30 pm 2-hr Mandatory Mandatory CE Course (Wallace West)
BM303 Managing By Numbers
When it comes to the bottom line, the numbers tell everything. Participants should come to this class with their company financials ready to discuss and learn from each other. Key financial ratios and benchmarks will be addressed and the number one question everyone wants to know, “How much can I make?”
PM108 How Much Should or Could I Make
Perhaps the top question on most builders’ minds relates to how much profit can I or should I make on my jobs. This course will examine the answers to that question as it applies to repairs and remodeling to high-end custom houses. Profitability will be examined from multiple dimensions including break-even analysis, manpower capitalization, and more. Get the answers you have been looking for.
BM206 Remodeling: The Bad and the Good Strategies for Success
This course will look first at some of the mistakes remodeling companies make and discuss the consequences of these mistakes. After we have the negative ideas out of the way, we will concentrate on the successful tactics of many remodeling companies. Students will review and discuss various remodeling benchmarks to which a company can strive.
CS103 Common Contracting Mistakes Caused by Poor Communications
This course will help students to better understand the need to, and how to, communicate with trade partners, suppliers and the client. There will be applied learning in "mirroring" listening techniques to help the student learn how to communicate clearly with another party. What is learned will then be applied in case study format.
CS101 Planning for Oustanding Service
Outstanding customer service just doesn't happen. It requires commitment, planning and discipline. This curriculum identifies the philosophical imperatives for builders and remodelers interested in establishing an effective customer service program for their company and the foundational steps necessary to implement a successful customer service program in their business.
BM212 Exit Strategy
The truth is that everyone exits their business at some point, whether by choice or through circumstance. Alarmingly, it's estimated that 55% of business exits are unplanned in timing due to extenuating circumstances. The question is not if we will exit; rather, the questions are when, how, and whether our exit will achieve the objectives -we desire. The concept of legacy as a business planning tool is a timeless principle that if planned and executed well can result in a successful leadership transition that preserves the integrity of one's business into the future and ultimately their legacy. This course presents three overarching methods to consider when approaching exit planning (i.e.family succession, internal sales or transfers, and third-party sales) and identifies resources available to facilitate each.